eSeller lead: the first CRM dedicated to identifying and managing your leads
Do you need to identify new leads (telemarketing) and process all your incoming leads (manufacturers, web, workshop, showroom…) without losing a single one?
With eSeller lead, you can equip your entire lead management team (internal unit or purchase order, external call center, sellers, managers, service advisors) to utilize the full business potential of your client list.
What can eSeller lead be used for?
LEAD MANAGEMENT UNIT
- Outgoing calls / campaigns
- Incoming Leads (telephone and email)
- Contact before appointment
- Transfer from lead to seller / service advisor
- Follow-up with the lead in support of the operational teams
WELCOME-PRO CALL CENTER (external)
- Handle incoming calls in place of, or in addition to, the management unit (extended hours)
MANAGER
- Comprehensive overview of ongoing projects and their progress
- Performance indicators:
– Volumes of leads
– Processing times
– Conversion rates
SELLER
- Automatic receipt confirmation of leads via smartphone or tablet
- Mobile processing of leads
Why choose eSeller lead?
NO MORE LOST CALLS
A NEW BUSINESS VECTOR
A TRUE UNDERSTANDING OF INDICATORS
TIMELY PROCESSING
A RISING CONVERSION RATE
SIMPLIFIED MANAGEMENT
eSeller lead is compatible with all DMS, sales staff and market solutions (Planet VO, Mecaplanning, …etc.)
Your service consultants receive their leads on Mecaplanning.
They process their leads with our I.T solutions
eSeller: with the mobile app eSeller lead,
No more limitations, no more unnecessary data entry
Automatic receipt confirmation of the leads via smartphone or tablet.
All the leads are administered (car maker, web, marketing campaigns…) and pre-sorted by the call center (internal or Welcome-pro).
The seller is involved with only the key stages of the sales cycle:
in 30 seconds the lead is recorded and processed.
In addition, the salesperson accesses the vehicle stock and his entire client list via smartphone.
Would you like to try? Download the application
eSeller lead administers all sources of contact
Marketing
campaign
Vehicle
Manufacturer
Showroom
Trade fair
Dealer
website
Classified
ads Websites
Workshop
LEADS
FORMS
Automatically sent to the lead management unit
INCOMING CALLS
Processed dealt by the unit and/or the Welcome-Pro call center
Manager: you measure the performance of your teams as well as the marketing actions on the management of leads
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By source (car maker, campaign, Le Bon Coin website, La Centrale,…)
By brand, by point of sale, by seller / service advisor
Welcome-pro: the ideal call center in addition to eSeller lead
Are you looking for a partner to support your incoming leads as a whole or in addition to your own management unit of leads? Discover the offer of our partner Welcome-pro!
Welcome-pro handles all calls and emails from your infomediaries and websites, and sorts them before transferring them in real time to your car dealer.
Welcome-pro allows you to identify the most efficient and profitable websites!
You have a question? Please contact us